Covid-19 Update
Our approach to COVID-19

What we’re doing

DBElectrical has adapted to the current COVID-19 outbreak to keep our community, customers and employees safe. These measures have allowed us to continue serving our customers with little impact to order delivery.

Here are the actions we’ve taken:

  • Any employee who can work from home is now doing so. Working from home has allowed us to dramatically reduce the number of people who are present in our offices and warehouse facilities.

  • We’ve redesigned our workstations in our shipping and distribution centers, adding space between packing areas, implementing additional social distancing guidelines and reducing the amount of contact with packages and merchandise.

  • Package handlers have been issued protective gear such as gloves and masks when processing orders. We’ve also provided hand sanitizers for use by employees.

  • Temperatures are checked for all employees entering our offices and warehouses. Persons exhibiting a temperature outside of a normal range are not admitted to our facilities. We’re following CDC guidelines for delaying a return to work when someone exhibits signs of illness.

  • We’ve restricted outside visitors from entering our offices and facilities. At this time, no outside guests are allowed to enter our buildings.

  • We encourage our employees to take care of themselves and their families during this outbreak. Our health-first approach to employee relations strengthens our sense of teamwork.

The good news is that we’re operating at nearly 100% capacity in shipping orders. We are aware that the COVID-19 outbreak has impacted some of the delivery services we use, so there are occasional delays for that reason. At this time, the impact of these delays appears minimal.

We’re working hard to provide you with the replacement parts you need. We’ll get through this time together and look forward to promising times ahead.

Take care,
The DBElectrical team

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Shipping Policy

Fast and Free Shipping (on orders over $35)

Our associates are ready to package and ship your order shortly after you place it. In fact, if you order by 2 pm Eastern Time, Monday through Friday, we will ship it the very same day in most cases. All others will ship the next business day. Custom made items may require more time to ship. Our standard shipping is FREE to the 48 contiguous states on qualifying orders over $35. We combine shipping to save on shipping costs if you purchase multiple items.

Expedited Shipping

If you need your order even faster, you have the option to upgrade to 2nd Day Air or Next Day Air for a modest fee. Many customers choose these options because time is money in many cases.

Worldwide Shipping

We currently ship worldwide via UPS Worldwide Expedited. All international shipments are thoroughly inspected to assure perfect product fulfillment. The buyer is responsible for all duties and taxes. These will not be marked as a gift. All shipping fees on orders outside of the 48 continental United States are the responsibility of the customer.

Order Tracking

We stay in touch with you throughout the shipping process. When your order is shipped you will receive a shipping confirmation that will include ship date and tracking information. Please allow up to 24 hours after shipment for your tracking number to be activated. In the email we will estimate the arrival date and provide a link to track your package.